HOW TO ORDER
Here we are going to let you know how to order products from us.
First we don’t accept credit cards.
Please don’t ask!
If you are ordering from us we work like this….
You tell us by email (or Skype, phone is fine too) what you want to order, your location (full mailing address) and how fast you want it to get there….
And then we tell you the costs by email along with our banking details.
If you are ordering from Thailand we work like this….
We ask you first to make an ATM local bank transfer or go into any Bangkok Bank and deposit the full funds into our account.
By email please also send us your full mailing address and tel number too.
The shipping address needs to be written Thai style with the amper, tambon and all that included in the address.
English is ok but Thai is better for sure.
If ordering from overseas...
We are setting up a Thai connected Pay Pal account and at that point will accept that way for payments but for now we have a US based Pay pal account which is not so good and we add extra charges (10%) for using this system.
So you can pay with Pay Pal now but please understand and add 10% for the fees we get charged for Pay Pal and transferring the funds back to Thailand from USA account.
The final way you can make payments is with an international bank to bank transfer.
Just ask us for this info and we will offer you this info no problem.
This is the way most international clients choose to pay for the products up till now.
If something isn’t clear just ask and we can help you figure it all out.
When you contact us always tell us where you want the products to be shipped to and what method to ship to you too.
The post office is how most small orders go out. And each country has its own rate based on how much the package weighs.
There are 3 ways to ship with the Thai post office:
EMS
Takes about 5 days it’s shipped by the 1/2 kg increments
So if you send 5.5 kg of shipping weight (don’t for get the packing & box) you pay for 5.5 kg of shipping weight.
AIR MAIL
Takes about 2 weeks is shipped by full kg increments
So if the box weighs say 5.1 kg... you pay for 6 kg of shipping weight.
SEA MAIL
Takes anywhere form 10 days to 3 months
Some places, it takes 10 days believe it or not to arrive, like Japan.
We found other places like Hawaii can take up to 3 months.
So it depends on some luck and your location as well.
OK any questions let us know!
thanks from all of at....Thai Organic Life :)